IMPORTANT UPDATES on our response to CORONAVIRUS – What this means for you
At Baywest Medical Centre we are committed to continuing to provide excellent health care for our patients during the present pandemic. To be able to do this, we ask all of you to please work with us to minimise risks to yourself and others. Please follow the instructions of our reception staff and any signs or messages you receive from us.
As we adapt to the evolving situation, we will aim to meet your needs in different ways and preserve access to medical services.
Introduction of Telephone Consultations
Medicare is now going to pay GPs to consult certain patients via telephone, with the aim being to reduce exposure risks for both doctors and patients.
Patients will be bulk-billed, who meet the Medicare criteria of:
- Diagnosed with Coronavirus, OR
- Has been required to isolate themselves in quarantine in accordance with home isolation guidance issued by Australian Health Protection Principal Committee (AHPPC) – e.g. Close contact of someone with Coronavirus, returned overseas traveller, OR
- Is considered more susceptible to the COVID-19 virus being:
- At least 70 years old, or
- At least 50 years old and of Aboriginal or Torres Strait Islander descent, or
- Pregnant, or
- A parent of a child under 12 months old, or
- A person with a chronic health condition, or
- Immune compromised
Patients who don’t meet these criteria can still have a phone consultation with a GP, but as there is no Medicare rebate for this, will be privately billed. For the moment, we have decided to keep this fee to the equivalent of the out of pocket cost for a standard consultation.
Please also be aware we will not be able to accept cash as payment at this time.
You will notice some changes in the practice environment as we adhere to social distancing guidelines. You may also be asked to wait in your car rather than inside the waiting room.
If you are worried you have Coronavirus
If you are unwell with ANY of the following symptoms: Fever, Sore throat, Cough, Shortness of breath, OR
If you have been advised to get testing by the Public Health Unit,
PLEASE DO NOT ENTER the practice, as you may expose elderly and vulnerable patients.
Instead, please ring reception on Ph: 3396 5309 and you will be offered a phone consultation.
Your GP will discuss your symptoms and advise you on appropriate management. If they determine you will need testing for Coronavirus, they will either fax a referral for you to be tested at a local pathology provider, or direct you to a Fever Clinic.
We are not performing any testing for Coronavirus in person due to the risks to the doctor and other people in the practice.
Queensland Health has set up specific Fever clinics within some public hospitals that are available for anyone to visit, 24 hours/day, 7 days/week. These clinics are better equipped to assess you and provide testing than is this practice. The closest clinics to Wynnum/Manly are located at Redlands Hospital in Cleveland, Princess Alexandra Hospital in Woolloongabba, and Mater Adult Hospital in South Brisbane.
For up to date information on Coronavirus (also called COVID-19) see https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19
For information on testing, see https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/take-action/testing-and-fever-clinics