MAIN RECEPTION: +61 07 3396 5309
AFTER HOURS LINE: 13 7425
BAYWEST MEDICAL NEWS

Telehealth Appointments available for existing patients

Telehealth

As we adapt to the evolving situation, we will aim to meet your needs in different ways and preserve access to medical services.

Introduction of Telephone Consultations – Medicare is now going to pay GPs to consult patients via telephone, with the aim being to reduce exposure risks for both Doctors and patients. Patients can have a phone consultation with their Doctor. If you need scripts, a referral or anything at all, our receptionists will book in a phone consultation for you, or you can still book online. This way we are able to continue to care for your health needs without you coming into the Practice. If the Doctor needs to see you for a physical examination, then we ask you to adhere to the new guidelines that we have put in place for all of our protection.

You will notice some changes in the practice environment as we adhere to social distancing guidelines. You may also be asked to wait in your car, rather than inside the waiting room. The waiting room has been rearranged to adhere to the social distancing rules. We ask that you wash your hands before coming in to see the doctor and then use hand sanitiser on entry to the practice.

If you are worried you have Coronavirus:

If you are unwell with ANY of the following symptoms: Fever OR Sore throat OR Cough OR Shortness of breath, OR if you have been advised to get testing by the Public Health Unit, we ask that you DO NOT ENTER the practice (as you may expose elderly and vulnerable patients).

Instead, please ring reception on Ph: 33962141 and you will be offered a phone consultation.

Your GP will discuss your symptoms and advise you on appropriate management. If they determine you will need testing for Coronavirus, they will either fax a referral for you to be tested at a local pathology provider or direct you to a Fever Clinic.

Please note: We are not performing any testing for Coronavirus in person due to the risks to the doctor and other people in the practice.

Queensland Health has set up specific Fever clinics within some public hospitals, that are available for anyone to visit, 24 hours/day, 7 days/week. These clinics are better equipped to assess you and provide testing than this practice. The closest clinics to Wynnum/Manly are located at Redlands Hospital in Cleveland, Princess Alexandra Hospital in Woolloongabba, and Mater Adult Hospital in South Brisbane.

For up to date information on Coronavirus (also called COVID-19) see: https://www.qld.gov.au/…/conditions/he…/coronavirus-covid-19

For information on testing, see: https://www.qld.gov.au/…/take-act…/testing-and-fever-clinics

COVID-19 coronavirus information for Queenslanders including updates, how to take action, factual information about the disease and Queensland Health’s response to the novel coronavirus (COVID-19) outbreak.
Previous Article